✨ AI Support 24/7

Resolve 90% of Queries with AI Customer Support

TweeLabs deploys intelligent AI support agents that resolve 90% of customer queries automatically — 24/7, across every channel, in 5 languages — so your team focuses only on what matters most.

AI customer support dashboard showing automated query resolution

90% Resolution

Queries Auto-Resolved

24/7 Active

Always On Support

5 Languages

Multilingual AI

2min Response

Average Reply Time

Complete AI Support Solutions

End-to-end AI customer support that covers every touchpoint and channel

AI Help Desk

An intelligent help desk powered by LLMs that understands complex queries, retrieves answers from your knowledge base, and resolves tickets without human intervention.

  • Automated ticket creation & routing
  • Knowledge base self-learning

Live Chat Automation

Deploy AI chat agents on your website, WhatsApp, and social channels that engage visitors instantly, qualify leads, and resolve support queries in real time.

  • Instant response under 2 minutes
  • Seamless human handoff when needed

Ticket Management

AI-driven ticket management that auto-categorises, prioritises, and assigns support requests — reducing resolution time by up to 70% and eliminating manual triage.

  • Smart priority scoring
  • SLA tracking & escalation alerts

Multi-Channel Support

Unify customer conversations from WhatsApp, email, live chat, Instagram DMs, and phone into a single AI-powered inbox so no query ever falls through the cracks.

  • Omnichannel conversation view
  • Cross-channel context retention

Analytics Dashboard

Real-time analytics on resolution rates, response times, CSAT scores, and agent performance — giving you the data to continuously improve your support quality.

  • Live CSAT & NPS tracking
  • Weekly performance reports

Our AI Support Process

A proven four-step framework that gets your AI support live and improving continuously

01

Audit & Setup

TweeLabs audits your existing support workflows, identifies the top query categories, and configures the AI platform with your brand voice, FAQs, and escalation rules.

02

AI Training

We train the AI on your product documentation, past support tickets, and knowledge base so it can resolve queries accurately from day one — with continuous learning enabled.

03

Integration & Launch

TweeLabs integrates the AI support system with your CRM, helpdesk, WhatsApp Business API, and website chat widget — then launches with a monitored go-live period.

04

Monitor & Improve

You receive monthly analytics reports covering resolution rates, CSAT scores, and unresolved query patterns — with ongoing AI retraining to push resolution rates higher each month.

AI Support Packages

Transparent monthly pricing — no hidden fees, no lock-in contracts

Starter

₹10,000/mo
  • Up to 500 AI Conversations/mo
  • AI Help Desk & FAQ Automation
  • Website Live Chat Integration
  • Basic Analytics Dashboard
  • Email Support Channel

Enterprise

₹40,000/mo
  • Unlimited AI Conversations
  • Full Omnichannel Support (5 Channels)
  • Custom AI Training on Your Data
  • CRM & ERP Integration
  • 5-Language Support
  • Dedicated AI Support Manager

Client Success Stories

Real results from businesses that automated their customer support with TweeLabs

"TweeLabs deployed AI customer support for our e-commerce store and within 45 days our resolution rate hit 92%. Support costs dropped by 65% and our CSAT score jumped from 3.2 to 4.7 out of 5."

Neha Gupta

Operations Head, StyleCart India

"Our support team was drowning in repetitive queries. After TweeLabs set up the AI help desk, 88% of tickets are now resolved automatically. Our agents now handle only complex cases — productivity tripled."

Vikram Mehta

CEO, FinServe Solutions

"We serve customers in Hindi, English, and Marathi. TweeLabs built a multilingual AI support system that handles all three seamlessly. Response time went from 4 hours to under 2 minutes — customers love it."

Priya Desai

Founder, LocalMart Network

AI Support FAQ

Answers to the most common questions about our AI customer support services

How much does AI customer support cost and how quickly can it go live?
Our AI customer support packages start at ₹10,000/month. Most businesses go live within 7–14 days of onboarding. The setup includes AI training, channel integration, and a monitored launch period. You'll see measurable resolution rate improvements within the first 30 days.
What percentage of queries can the AI resolve without human involvement?
TweeLabs AI support systems typically resolve 85–92% of queries automatically, depending on your industry and query complexity. The AI handles FAQs, order status, returns, account queries, and product information. Complex or sensitive cases are automatically escalated to your human agents with full context.
Which channels does the AI support system work on?
TweeLabs integrates AI support across website live chat, WhatsApp Business API, email, Instagram DMs, and Facebook Messenger. The Growth and Enterprise plans include multi-channel support with a unified inbox so your team sees all conversations in one place.
Can the AI support system be trained on our specific products and policies?
Absolutely. TweeLabs trains the AI on your product catalogue, return policies, FAQs, past support tickets, and brand tone of voice. The Enterprise plan includes custom AI training on your proprietary data with continuous retraining as your products and policies evolve.
Do I need to sign a long-term contract?
No lock-in contracts. TweeLabs operates on a month-to-month basis. We recommend a minimum 3-month commitment to allow the AI to learn and optimise, but you're free to cancel anytime. Most clients stay long-term because the ROI is clear within the first 60 days.

Ready to Automate Your Customer Support?

Get a free AI support audit and discover how many queries you can resolve automatically — starting this week.

Trusted by Businesses Worldwide

Recognised credentials that back every AI support deployment we deliver

Who Needs AI Customer Support?

Industries and business types that benefit most from our AI Customer Support services

E-commerce and Retail

Handle returns, order status, and product queries at scale without adding support headcount.

Travel and Hospitality

Booking queries, itinerary changes, and cancellation requests resolved 24/7 by AI voice and chat.

SaaS and Technology

Tier-1 support ticket resolution, feature documentation, and billing query handling fully automated.

Banking and Fintech

Balance enquiries, transaction disputes, and KYC status checks handled by AI with zero wait time.

Healthcare Platforms

Appointment queries, prescription follow-ups, and insurance claim status handled by AI support.

EdTech Platforms

Student doubt resolution, payment issue handling, and course access queries answered 24/7 by AI.

Tools & Technologies We Use

Industry-leading platforms that power every AI Customer Support project at TweeLabs

OpenAI GPT-4 Dialogflow Rasa Intercom Freshdesk AI Zendesk AI WhatsApp Business API Twilio Voice n8n Firebase

Explore Related Services

Combine multiple TweeLabs services to build a complete, end-to-end growth system

Parivesh Singh Gupta From the Founder's Desk
"Every system we build is designed to scale. Every strategy is built to convert. We don't just market; we architect digital dominance."